Catalyst migrated AS’s Totara LMS to Amazon Web Services (AWS) and helped customise the platform to meet certification requirements and specific customer needs. Catalyst advised AS that in order to reach maximum engagement from learners, the dashboard needed to be streamlined. The feedback on this change was very positive.
Autism Swim applied HR import and manual method to create accounts on the LMS platform. Learners receive an automated email when their account is created. They log-in to review a customised dashboard, where they access the currently available course modules.
AS takes advantage of Totara’s dynamic audiences to enroll learners onto their respective courses (audiences use course completion data, positional and organisational framework for assignment submission).
There are two types of courses on the platform, Training Modules and Resources and Quizzes (the structure is repeated yearly). Training modules include a set of SCORM package activities, when all are completed the learner can print out the completion certificate and advance to the resources and quizzes course. In the Resources & Quizzes course we use Catalyst’s re-engagement plugin to release content monthly (after a delay of x weeks and therefore releasing content every month). The content comprises of a set of different resources (PDFs, images, videos) which users interact with. Learners have three monthly mandatory quizzes to complete.
To assess knowledge retention AS uses a set of quiz activities (either embedded within the SCORM modules, or as an individual Quiz activity within a course). An 80% correct answer result is required to successfully complete a quiz.
Totara also delivers certificates for trainers based on the level they achieve.
Catalyst and AS also collaborated to built a custom report, helping to track users who do not yet satisfy all of the certification criteria. These reports pull data from different sources, and allow users and AS team members the best view of where people are at in their certification journey.
AS is using scheduled course completion reports, which are sent to relevant stakeholders (generally leaders or managers of the organisations that sign up with them).